Criticize Your Search to Perfect Your Results
With 78% of consumers typically using the search function on retail websites, search is crucial for product discovery. Critiqa’s comprehensive report reveals hidden issues in your onsite search, providing you with the clarity needed to boost conversions.
Trusted by Leading Brands Committed to Search Quality
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Align Search Results with Customer Expectations
Critiqa assesses the relevance of your search results with the perspective of an industry expert, understanding shopper intent and scoring each result on how well it meets their needs. Along with relevance scores, Critiqa provides actionable recommendations to help you refine your search algorithm and highlight the most relevant features.
Industry-informed feedback on relevance, aligned with shopper intent
Relevance scores to gauge how well results match customer needs
Actionable recommendations to fine-tune your search algorithm for key features
Prioritize the Products That Matter Most
Critiqa evaluates the ranking of your search results, ensuring that the most relevant products appear at the top. Research shows that the top 3-5 products matter most, capturing the highest customer engagement and conversions. With insights designed to improve search order, Critiqa helps you prioritize items that drive conversions and align with customer expectations.
Ensure high-impact products appear in the top 3-5 results to capture customer attention
Adjust search order based on insights into customer behavior and relevance
Drive higher search conversions by aligning product ranking with shopper intent
Deep Dive into Product Performance
Critiqa provides a granular, product-level analysis of your search results, helping you identify specific areas for improvement. By examining how individual products perform within search, Critiqa enables precise adjustments that enhance overall search quality.
Pinpoint underperforming products within search results
Gain expert-like insights on each product’s relevance to search terms
Identify where algorithm or keyword adjustments could improve visibility
Expand Discoverability with Keyword Variations
Critiqa generates keyword variations for your chosen search terms, including misspellings, plurals, and synonyms. By using these variations in your products or search algorithms, you can improve discoverability and reduce zero-result searches.
Expand reach by adding relevant keyword variations to your products
Reduce zero-result searches by capturing similar search terms
Improve discoverability with keyword tags selected based on industry expertise
Customer testimonials
See How Critiqa is Enhancing Search Quality for E-commerce Leaders
Seamless Review Options to Save Time and Effort
Critiqa offers both automated and manual review options, so you can ensure search quality on your terms. With automated reviews, you don’t have to worry about ongoing search result quality—Critiqa monitors it for you. Manual reviews allow you to dive deeper whenever needed.
Schedule automated reviews for hands-off, consistent quality monitoring
Perform manual reviews to gain deeper insights on demand
Save time and reduce costs by automating tasks typically handled by QA professionals
Stay Ahead of Seasonal Trends with Smart Reviews
Critiqa automatically identifies and reviews trending and seasonal search terms each month, so you’re always prepared for shifts in customer demand. Without requiring input, Critiqa provides insights on what works and what doesn’t, helping you stay relevant during peak shopping times.
Capture seasonal demand with trending search term insights
Automatic reviews provide feedback on seasonal trends, without needing predefined keywords
Maintain a competitive edge by preparing for holiday and seasonal trends
Share Search Insights Across Teams and Partners
Critiqa’s detailed, shareable reports make it easy to communicate search quality insights both within your company and with your search provider. These reports help align teams on search performance, identify areas for improvement, and support collaborative efforts to optimize search quality.
Facilitate communication of search insights with your team and search provider
Present data-driven recommendations to support quality improvement discussions
Provide an unbiased view of search performance, going beyond search provider claims
